Shipping information, shipping costs & delivery area

See table below for delivery times for countries we ship to. 

Country

Delivery time

EU except Germany

2-3 days

Rest of the World

up to 14 days

 

Information regarding delivery costs 

 Country

Delivery costs up to 89€

Delivery costs from 89€

Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City State

4,90 €

0,00 €

San Marino 

10,00 €

10,00 €

Australia 

11,00 €

11,00 €

Albania, Belarus, Bosnia and Herzegovina, Iceland, Macedonia, Moldova, Montenegro, Serbia, Ukraine

12,00 €

12,00 €

Japan

19,00 €

19,00 €

China, Taiwan, United Staates

23,00 €

23,00 €

Algeria, Egypt, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syria, Tunisia, Turkey

24,00 €

24,00 €

Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, Canada, India, Indonesia, Iran, Iraq, Jordan, Kazakhstan, Korea, Democratic People's Rep., Korea, Republic of South Korea, Kuwait, Kyrgyzstan, Lao, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, Oman, Pakistan, Papua New Guinea, Philippines, Qatar, Saudi Arabia, Singapore, Sri Lanka, Tajikistan, Thailand, Timor-Leste, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen

28,00 €

28,00 €

Aland Island, American Samoa, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Benin, Bermuda, Boliva, Botswana, Bouvet Island, Brasil, British Indian Ocean Territory, Burkina Faso, Burundi, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Cook Islands, Costa Rica, Cuba, Democratic Republic of the Congo, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Gazastreifen, Ghana, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard and Mc Donald Islands, Honduras, Hongkong, Isle of Man, Ivory Coast, Jamaica, Jersey, Kenya, Kiribati, Lesotho, Liberia, Macao, Madagascar, Malawi, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Montserrat, Mozambique, Namibia, Nauru, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Palau, Panama, Paraguay, Peru, Pitcairn Island, Puerto Rico, Reunion Island, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Sao Tome and Príncipe, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, South Africa, South Georgia and South Sandwich Islands, St. Barthelemy, St. Martin, St. Pierre and Miquelon, Sudan, Suriname, Svalbard and Jan Mayen Islands, Swaziland, Tanzania, Togo, Tokelau, Tonga, Trinidad and Tobago, Turks and Caicos Islands, Tuvalu, U.S. Minor Outlying Islands, Uganda, Uruguay, Vanuatu, Venezuela, Virgin Islands (British), Virgin Islands (USA), Wallis and Futuna Islands, Western Sahara, Zambia, Zimbabwe

33,00 €

33,00 €

 

 Shipping is only possible to the stated countries above.

 Shipping outside of the EU may be subject to additional fees, such as custom duties or taxes. Please kindly note that you will have to pay for these fees yourself.

All our products are shipped within the EU with DHL GoGreen for free and climate neutral. Also the return is free. More information about our shipping costs can be found here

To learn more about our return policy, please read our Terms and Conditions

Our online shop is certified by Trusted Shops. To review our profile, you can click here

With our "feel-good-guarantee”, we offer an 18-months-guarantee on the promoted product.

The guarantee is granted only to consumers within the meaning of § 13 BGB (German Civil Code), not towards retailers within the meaning of § 14 BGB, where each consumer is a natural person that concludes a legal transaction for a purpose, which can be attributed neither to his commercial nor his professional occupation.

The deadline for calculating the guarantee period starts from the date of invoice. Our guarantee is valid in Germany as well as in all Member States of the European Union.

If the product should fail during this period due to defects in materials or workmanship, Kerbholz grants you as the Guarantor one of the following benefits:

  • free repair of the goods or
  • free exchange of goods for an equivalent product (possibly also a successor model, in case the original product is no longer available).

Extension of our “FEEL-GOOD-GUARANTEE”

We guarantee you an additional duration of 6 months on top of the above mentioned guarantee exclusively for purchases in our online shop (www.kerbholz.com). Thus, the overall duration of our “FEEL-GOOD-GUARANTEE” increases to 24 months. All KERBHOLZ products purchased on other sales channels are excluded from the extension of the “FEEL-GOOD-GUARANTEE”.

We only grant the guarantee to consumer within the meaning of § 13 BGB. A consumer means every natural person who enters into a legal transaction for purposes that predominantly are outside his trade, business or profession. We do not grant the guarantee to entrepreneurs within the meaning of § 14 BGB.

The period for the calculation of the guarantee duration starts with the billing date and is only provided for purchases in our online shop (www.kerbholz.com). Our guarantee is locally limited to the Federal Republic of Germany and members of the European Union. If there are any defects on your KERBHOLZ product during this time period we as warrantor grant you one the following services of our choice:

  • free repair of the product(s) or
  • free replacement of the product(s) by an equal article (respectively a follow-up model if the original product is no longer available)

The extension of our “FEEL-GOOD-GUARANTEE” only means an increase of the guarantee duration. All other terms of the “FEEL-GOOD-GUARANTEE” remain the same in this increased guarantee duration.

Please send your guarantee claim to us to the following address :

Vier­freunde GmbH
Wilhelm-Mauser-Str. 14-16
50827 Köln
Deutschland/Germany 

Phone: +49 - (0)221 177300-00

E-Mail: service@aufdemkerbholz.com

This guarantee shall not apply to any damage claims arising from

- misuse or improper handling of the goods resulting in breakage and glass damage;

- environmental influences (moisture, extreme cold or heat, over-voltage, dust, etc.), in particular damage caused by moisture and water;

- non-compliance with any safety precautions;

- failure to comply with the operating instructions;

- the use of violence;

- unauthorized repair attempts.

Color and wood changes (patina, color, structural changes) are also excluded from the guarantee.

The use of the guarantee claim implies the examination of the goods after sending them to us. Please make sure that transport damages can be avoided by an appropriate packaging.

To claim the feel-good-guarantee you need to add a copy of the original invoice to your goods. Please understand that we can still reject your claim if the documents are incomplete. The copy of the invoice is used to calculate the guarantee period.  In case of a legitimate guarantee, we will provide the guarantee service within 30 days from the date of dispatch.

The freight cost for sending the goods as well as the costs for returning the goods to you are at our expense and will be refunded. However, you bear the risk of loss or damage of the goods in transit within the guarantee service. 

 

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Only a KERBHOLZ is a real KERBHOLZ

 

KERBHOLZ watch is more than just a fashion accessory: for all our KERBHOLZ mens and womens wooden watches we exclusively use natural wood and obstruct high quality Quartz watch mechanisms only. The watches have a sealing ring and a special glue to protect them against the damage of splashed water. The corpus of the watches is made of wood and inlcudes a metal plate at the back, manufactured out of high-grade steel. A natural vanish shields every wooden wrist watch from humidity and adverse weather as the colours tend to darken over. They will thus get a nice patina (comparable to leather products) which gives every wooden watch its unique look. All watch models are vegan except for those that have real, high quality leather watch bands. The KERBHOLZ wooden watches are produced ecologically worthwhile, they are your long-term sustainable companion and embody the KERBHOLZ philosophy: combining modern trendy looks, contemporary classics, timeless products and award-wininng designs.